In the event of accident or injury while working, employees should be advised to follow procedures such as:

• contact the person employing them unless instructed to do otherwise and inform of the situation immediately.
• if the injury is of a serious nature call emergency services.
• stay with the person being supported until a family member, friend or replacement staff member arrives.
• if there is a need for the employee to go to the hospital and the relief person has not arrived, arrange with emergency services to take the employer with them and leave a message on the door for the relief person.
• since any accident or injury is a workplace health and safety issue, complete any documentation of all events considered to be related to the situation. and
• develop a form such as the Injury Report Form to complete and follow the procedures related to Workcover Queensland Household Workers Insurance including completing any of their relevant forms.